Frequently Asked Questions About We've Got Your Sock
Laundromat Questions
What hours are you open?
We open at 8 am and the last load is in by 7:30 pm, except on Sunday when the last load is at 6:30 pm.
What size washing machines do you have?
We have 18-pound, 35-pound and 55-pound machines.
What happens if I forgot to bring soap?
We sell all laundry products over the counter.
Do you have large machines?
Yes.
Wash & Fold Questions
What is the turnaround time?
Usually it is one day unless we are particularly busy, but if we have time to wash and fold your order the same day, for an additional charge.
What soap products are included in the $3.25 per pound price?
Tide, Persil Proclean, Bleach, Downy or Snuggle Liquid and Downy Free and Gentle.
Will you hang my polo shirts?
It is our pleasure to abide by your requests.
Pickup & Delivery Questions
What days do you deliver?
Monday, Tuesday, and Thursday. Your clothes will be returned the next delivery day. Thursday pickups will be returned on Monday.
What hours do you deliver?
From 2PM to 7PM.
What happens if I can't be home when you come?
Just leave your laundry in a secure location and let us know where you will be leaving it.